1. Introduction
At Black Diamond Entertainment, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website (the "Site").

2. Information We Collect
We may collect the following types of information when you visit or use our Site:

Personal Information: This includes information such as your name, email address, phone number, billing and shipping address, payment information, and any other details you provide when creating an account, purchasing tickets, or contacting us.

Non-Personal Information: We may collect non-identifiable information such as your browser type, IP address, device type, and browsing behavior on our Site. This information helps us understand how our Site is used and how we can improve our services.

3. How We Use Your Information
We use the information we collect for the following purposes:

To Process Transactions: Your personal information is used to complete ticket purchases, manage bookings, and provide customer support.

To Improve Our Services: We analyze non-personal information to enhance our website's functionality, customize your user experience, and improve our marketing efforts.

To Communicate With You: We may use your contact information to send you important updates, promotional offers, or newsletters. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.

To Ensure Security: We use your information to protect against fraud, unauthorized transactions, and other security risks.

4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, or delivering services. These providers are obligated to protect your information and use it only for the purposes specified by us.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights or the rights of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

5. Cookies and Tracking Technologies Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Site. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

6. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices You have the right to:

Access Your Information: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Delete Your Information: You may request the deletion of your personal information, subject to legal or contractual restrictions.

Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

8. Children's Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us .